How To Select The Best Headset For Your Office Phone
Office Headsets come in an variety of styles to cover a many uses from a number of manufacturer’s .The three main manufacturers of office headsets are Plantronics, Jabra and Sennheiser. Choosing the right headset can often be daunting, so here is a brief guide to what is available.
Corded headsets were the first type seen being used commercially and are still extremely popular with many businesses especially with contact centres and places with a high volume of staff favoring these types of headsets. They are usually plug and play with a number of different connection cables available to ensure virtual compatibility with all current desk phones and phone systems. A basic corded headset is also the cheapest type, not everyone needs a high spec headset.
Styles vary within the corded headset genre with headband, over the ear and behind the neck styles being the main three variety’s available. Different manufacturers have different takes on these styles giving you a truly broad spectrum to choose from.
Wireless headsets were introduced 10 years ago, and these have seen massive technological improvements within the field of personal telecommunications, which continues with new and improved features being added to headset models all the time.
DECT technology and Bluetooth technology are used on wireless headsets to achieve a wireless connection. Whereas DECT was the better technology of the two offering a longer range and encrypted signal, Bluetooth was being used mainly for mobile headsets. However the tide is turning and Bluetooth has recently come ona long way with many major manufacturers such as Plantronics and GN Netcom utilising Bluetooth technology in their latest headset models. This is mainly because of the popularity of Unified Communications, or in other words products, in this case headsets, that work with many devices in the office. So now the new generation of Bluetooth headsets can work with your Bluetooth mobile phone, desk phone and PC. This has huge money saving implications for many companies.
Like corded headsets, you find wireless headsets developed in a number of wearing styles, from in the ear, over the ear, over the head and behind the neck models, with each manufacturer having their own approach to each wearing style.
Whether you’re thinking choosing a corded headset or debating whether to go wireless, my advice is to do a little bit of groundwork and look into all the available models with their varying features and functions to ensure you get the perfect headset for you.
